State-of-the-Art Customer Relationship Management & Service Requests
Building a lasting relationship with our customers is one of the keys to our success. That is why Richmond & Associates Landscaping is always looking for new ways to make communication between our clients and our commercial and residential landscaping professionals even easier. We are now proud to introduce our customer relationship management program to our customers. This amazing, online program makes communication with our property care and landscaping company as easy as a push of a few buttons.
From making a service request to just viewing your upcoming jobs or job history, our customer relationship management program is just another way we are making life easier for our customers, both big and small. This system is setup for all of our residential and commercial customers located throughout the communities of Dallas, Fort Worth, and Houston, Texas, as well as the surrounding areas.
The Customer Relationship Management Program
Keep yourself informed about your property and the landscaping and lawn care services you utilize by working with our property care and landscaping company. We have designed our customer relationship management program to give you easy access to the information you need regarding your services with us. This helps you cut down the amount of time you are on the phone with our helpful specialists as well as gives you the ability to make quick decisions with just a few taps of a button.
What exactly does our system allow you to do? All sorts of tasks to make your life easier, for example:
- Quickly & Easily Add a Service Request to Your Account
- Search for Work Order Requests, Notes, Communications History, or Past Proposals
- View Recurring Jobs
- View Upcoming Jobs & Your Job History
- Store Multiple Contacts for Each Property
- Store Multiple Service Locations for Each Customer
- Manage Accounts by Assignment
Helping You from Three Locations
The work order system we have created provides you with excellent documentation and quality control for all of your property’s needs. In order to strengthen our response time when you use our CRM program, we are able to provide you assistance from either our location in Dallas or our location in Houston. Additionally, we are deeply rooted in the landscape and irrigation industry, which has allowed us to lead the way for the standards that all full-service landscaping and irrigation companies follow. Work with us to see why we are one of the leaders of our industry.
Contact us to learn more about how our customer relationship management program works to make it easier on you. This cutting-edge program is available to our customers located throughout the communities of Dallas, Fort Worth, and Houston, Texas, as well as the surrounding areas.